Legal
Contents
01
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to the owners of the website.
In addition to cookies, we may use similar technologies such as:
Throughout this policy, we use the term "cookies" to refer to all such technologies collectively, unless stated otherwise.
Cookies can be first-party (set by us, the website operator) or third-party (set by a domain other than the one you are visiting, typically by a third-party service we have integrated). They can also be session cookies (deleted when you close your browser) or persistent cookies (remain on your device for a defined period or until manually deleted).
02
We use cookies for the following general purposes:
We do not use cookies for targeted advertising, behavioural profiling, or cross-site tracking. We do not sell data collected through cookies to third parties.
ICO compliance note: In accordance with ICO guidance and PECR Regulation 6, we obtain prior, freely given, specific, informed, and unambiguous consent before placing any non-essential cookies on your device. Strictly necessary cookies do not require consent. Consent is obtained through our cookie consent banner, which presents granular category-level choices.
03
We classify all cookies on this website into one of four categories, consistent with the ICO's cookie categories guidance:
04
The following table provides detailed information about each cookie placed on this website, including its name, purpose, type, provider, and retention period.
| Cookie name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
cookieconsent_status |
PharmaDPO (first-party) | Stores the user's cookie consent preferences so the banner is not shown on every page visit. | Persistent | 12 months |
PHPSESSID / session_id |
PharmaDPO (first-party) | Maintains user session state across page requests. Required for the website to function correctly. | Session | Session |
csrf_token |
PharmaDPO (first-party) | Cross-site request forgery protection token. Prevents malicious third-party sites from submitting requests on behalf of a user. | Session | Session |
| Cookie name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
_ga |
Google Analytics (third-party) | Used to distinguish users. Registers a unique ID to generate statistical data on how the visitor uses the website. IP anonymisation is enabled. | Persistent | 2 years |
_ga_[ID] |
Google Analytics (third-party) | Used to persist session state across page requests for a given property. | Persistent | 2 years |
_gid |
Google Analytics (third-party) | Used to distinguish users. Stores and updates a unique value for each page visited. | Persistent | 24 hours |
_gat |
Google Analytics (third-party) | Used to throttle request rate to the Google Analytics service, limiting data collection on high-traffic sites. | Session | 1 minute |
Google Analytics configuration: We have configured Google Analytics with IP anonymisation enabled, data sharing with Google disabled, and advertising features disabled. We have also entered into a Data Processing Agreement with Google Ireland Limited as required under Article 28 UK/EU GDPR. Analytics data is retained for 26 months.
| Cookie name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
pp_lang |
PharmaDPO (first-party) | Stores the user's preferred language setting if language selection is offered on the website. | Persistent | 12 months |
pp_region |
PharmaDPO (first-party) | Stores the user's region preference for the purpose of serving region-specific content. | Persistent | 12 months |
| Cookie name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| No marketing or advertising cookies are used on this website. | ||||
05
In accordance with the ICO's guidance and PECR Regulation 6, we obtain your consent before placing any non-essential cookies on your device. Consent is collected through our cookie consent banner, which appears on your first visit to this website.
Our consent mechanism meets the following ICO requirements:
You can review and update your cookie preferences at any time by clicking "Cookie settings" in the website footer. When you withdraw consent, non-essential cookies will no longer be placed on your device, and where technically possible, previously set cookies will be deleted.
Please note that withdrawing consent does not affect the lawfulness of any processing that took place prior to withdrawal.
Record of consent: We maintain a record of the consent you gave, including the date and time, the version of the policy in force, and the categories you consented to. This record is stored in the cookieconsent_status strictly necessary cookie and in our consent management logs. You may request a copy of this record by contacting us.
06
In addition to our cookie preference centre, you can control cookies through your browser settings. Most browsers allow you to view, delete, and block cookies from specific websites.
Please note that restricting cookies may affect the functionality of this website. Strictly necessary cookies cannot be blocked through our consent banner, but can be blocked via your browser — however, doing so may prevent the website from functioning correctly.
Google Chrome
Mozilla Firefox
Apple Safari
Microsoft Edge
Opera
All browsers
If you wish to opt out of Google Analytics tracking across all websites, you may install the Google Analytics Opt-out Browser Add-on, available for most major browsers.
07
Some cookies on this website are set by third-party services that we have integrated. We do not control these third-party cookies and they are subject to the privacy policies of the respective providers.
| Third party | Purpose | Category | Privacy policy |
|---|---|---|---|
| Google LLC / Google Ireland Ltd | Website analytics via Google Analytics 4. IP anonymisation enabled. Advertising features disabled. | Analytics | policies.google.com/privacy |
Third-party services may transfer data outside the UK or EEA. Where this occurs, we verify that appropriate safeguards are in place (e.g. Standard Contractual Clauses or UK IDTA) before enabling such services. Google Analytics data transferred to the United States is subject to the Google Ads Data Processing Terms incorporating SCCs, which we have reviewed and accepted.
We regularly review our list of third-party providers and update this policy accordingly. We do not embed social media plugins that set tracking cookies without your consent.
08
The table below summarises cookie retention periods by category. Individual cookie durations are set out in the detailed table in Section 4.
| Category | Maximum retention period | Notes |
|---|---|---|
| Strictly necessary | Session or 12 months | Session cookies are deleted when the browser is closed. The consent record cookie persists for 12 months, after which consent is re-requested. |
| Analytics & performance | 2 years | Google Analytics default retention. Data is anonymised or aggregated after 26 months in our GA property settings. |
| Functional | 12 months | Preference cookies expire after 12 months and are re-set if you revisit and re-confirm preferences. |
| Marketing | N/A | Not used. |
In accordance with ICO guidance, we have considered cookie retention periods proportionately against the purpose served. We do not retain cookies for longer than necessary for the stated purpose.
09
We review and update this Cookie Policy regularly, and at minimum annually, or whenever we make material changes to our use of cookies. Changes may arise from:
When we make material changes, we will update the "Last updated" date at the top of this policy and, where required by law, re-request your consent through the cookie consent banner. We will not reduce your rights under this policy without your explicit consent.
Previous versions of this Cookie Policy are available upon request.
10
If you have any questions about our use of cookies, wish to exercise your rights in relation to data collected through cookies, or wish to withdraw your consent, please contact us:
PharmaDPO
Email: hello@pharmadpo.com
Website: pharmadpo.com
Principal place of business: London, United Kingdom
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we are not handling your data lawfully:
Information Commissioner's Office (ICO)
Website: ico.org.uk
Helpline: 0303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF